What is driver CPC?

The driver certificate of professional competence (driver CPC) is a new qualification for professional coach, bus and lorry drivers. It has been introduced across Europe with the aim of improving road safety and maintaining high standards within the transport industry.

What is periodic training?

All professional drivers will need to complete 35 hours of training during a 5 year cycle; this training is known as periodic training and is continual professional development.

When do I have to complete my 35 hours by?

For professional drivers who had their PCV licence before 10th September 2008 have until 9th September 2013 to complete their 35 hours

For professional drivers who had their LGV licence before 10th September 2009 have until 9th September 2014 to complete their 35 hours

For all professional drivers who passed after these dates you will have been issued with a DQC card and this will have a 5 year expiry date. For example if you passed your test on 14th January 2010 you will have until 13th January 2015 to complete your 35 hours periodic training

Overview

The aim of the course is to update all drivers on the laws surrounding driver’s hours and the use of tachographs.

Tachographs are being fitted to all new vehicles. The new vehicles require smart-cards and drivers will need to be familiar with both traditional analogue and digital systems. They must be able to integrate them to avoid falling foul of the new regulations.

This interactive seven hour course will equip drivers with the knowledge and skills necessary to support the integration of digital tachographs.

Course Objectives

Participants will:

· State the driving regulations that govern transport
· Explain the liabilities within transport
· Demonstrate the use of analogue and digital tachograph machines
· Interpret the digital tachograph pictograms and understand their practical application

This 7 hour course is designed to improve the efficiency and skill of the driver and to update the driver with ever changing regulations.

Overview

One in three crashes involves a vehicle being driven for work. That’s 3 drivers injured or insurance claims every day.

One key way of helping to stop these accidents from happening is by sending company drivers of all types of vehicles on this course.

This course has been designed to increase driver’s awareness while out on the road. In many companies a single accident can be huge.

The course contents included will make drivers more aware of the causes and prevention of accidents.

Course Objectives

Participant will:

· Have an increased knowledge of the causes and effects of accidents within transport
· Specify the legal speed limits and road regulations
· Explain the implications of emotions on the road
· Demonstrate the techniques for managing events on the road
· State the reasons for completing vehicle checks
· Explain the process of a VOSA inspection
· Describe the endorsements issued by VOSA

The 7 hour course is designed to improve efficiency and skill of the driver, improve their on road knowledge and raise awareness to reduce the risk of accidents.

Overview

The aim of this course is to recognise and deliver excellent customer service every time. This course will help drivers understand the causes of complaints and what can be done to prevent them.They will develop their skills to project a positive attitude and the right message for themselves & the company that they represent.

Course Objectives

Participants will:

· Recognise and deliver excellence to customers every time
· Help understand what causes complaints and what can be done to prevent them
· Develop skills to project a positive attitude and the right message for themselves & the    company
· Employ skills to handle difficult situations & people effectively without compromising the    customer experience

This 7 hour course is designed to improve the efficiency and skills of the driver and keep a positive attitude during difficult situations.

Overview

The aim of this course is to give drivers an increased awareness of health and safety in the workplace and while driving. This course covers the importance of correct manual handling, drivers seating positions, workplace hazards, housekeeping, vulnerable road users and fuel saving.

Course Objectives

Participants will:

· Demonstrate the importance of safe manual handling techniques
· Increase the drivers awareness in health and safety
· Encourage the need of environmental awareness
· Adopt a safe driving behaviour both on public roads and on site

This interactive 7 hour course will equip drivers with the knowledge and skills to reduce the risk of accidents while working and improve on fuel efficiency.